
WHAT TO DO IF...
Problem Possible cause and remedy
You cannot start the appliance
or operate it.
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the con-
trol panel.
• The child safety device or key lock operates. See the chapter
Operating the appliance.
• Start the appliance again and set the heat setting in 10 seconds.
The cooking zone reduces the
heat setting to
You covered one or more sensor fields or there is water or fat
stains on the control panel. Uncover the sensor fields. Clean the
control panel.
A sound operates when the ap-
pliance is off.
You covered one or more sensor fields. Uncover the sensor fields.
The residual heat indicator does
not come on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone is supposed to be hot, speak to the Af-
ter Sales Service.
Heat setting alternates The Power management is active. See the section Power man-
agement.
A sound operates and appliance
starts and stops again. After 5
seconds one more sound oper-
ates.
You covered . Uncover the sensor field.
comes on
• The automatic switch-off operates. Stop the appliance and
start it again.
• Overheating protection for the cooking zone operates. Switch
off the cooking zone. Switch on the cooking zone again.
comes on
• No cookware on the cooking zone. Put cookware on the cook-
ing zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for
the cooking zone. Move cookware to a smaller cooking zone.
and number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the
house. Connect again. If
comes on again, speak to the After
Sales Service.
come on
There is an error in the appliance, because a cookware boils dry
or you use not correct cookware. Overheating protection for the
cooking zone operates. The automatic switch-off operates.
Switch off the appliance. Remove the hot cookware. After approx-
imately 30 seconds switch on the cooking zone again.
should disappear, residual heat indicator can stay. Cool down
the cookware and check it with the section Cookware for the in-
duction cooking zone.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the da-
ta from the rating plate, three-digit-letter
code for the glass ceramic (it is in the cor-
ner of the cooking surface) and an error mes-
sage that comes on.
If you operated the appliance incorrectly,
the servicing by a customer service techni-
cian or dealer will not be free of charge,
even during the warranty period. The instruc-
tions about the customer service and condi-
tions of guarantee are in the guarantee book-
let.
10 progress
Kommentare zu diesen Handbüchern